Stepping Stone Bed and Breakfast with C☺☺ky M☺nster's Café
Maghanlawaun Bridia Valley Glencar County Kerry Ireland
Telephone+353(0)669760215
Mobile+353(0)879902355
Terms and Conditions
Online Booking Terms and Conditions
The terms and conditions detailed below apply to all online bookings at
www.steppingstonebandb.com
When you make a booking, your contract (which shall include these terms and
conditions)
will be with Stepping Stone Bed and Breakfast Maghanlawaun, Bridia Valley,
Glencar, Kerry, Ireland (referred to in these conditions as Stepping Stone B&B)
All rates featured on the Stepping Stone Website are offered subject to
availability and Stepping Stone B&B reserves the right to refuse any booking for
good reason.
Pricing:
All prices shown online are in € euro per person per night (unless otherwise
stated) based on 1 , 2 or more people sharing a twin/triple/family or double room for one or
more consecutive night stays, except for certain holiday periods where a minimum
2, 3 or 5 night stay may apply. These rates apply to all pre-booked online
bookings.
All Prices are subject to change without notice. However, your price is
guaranteed once you have paid a deposit, A deposit must be paid via payment
button on the final page of your booking request
or by bank transfer see below (NO DEPOSIT NO ROOM) You
will then receive a confirmation email. in the event that the room you require has
been previously booked, you may be offered an alternate room or your deposit
will be returned.
For the avoidance of doubt, your price does not include any incidental charges,
which you may incur during your stay (including, by way of example only, in
respect of your use of telephone calls additional food and beverage items ). Such charges will be payable by you on
your departure.
Special offers: Must be booked and paid for in full online at time of booking. No payment No booking, select date from our reservations then select voucher. w/end only. no refunds of special offers. Special offers are not available by telephone.
What the Price Includes:
unless otherwise stated,
Website prices include twin/triple/family or double bedrooms private en suite
with Shower, Meals see Meal arrangements below.
The prices shown online are not valid in conjunction with any other offer and
must be booked direct via
www.steppingstonebandb.com ,
until you have received your confirmation number, are subject to change without
prior notice. References to midweek rates are for Monday through to Thursday
nights and weekend rates may apply for Friday, Saturday and Sunday nights.
Room only rates are room only and do not include any meal options,
these may be selected from the extras menu at additional cost on our booking page
Credit/Debit card payments
Credit Card Security No credit/debit card details are put into our website. we
do not store credit/debit card details.
When your reservation is made (you must pay the required deposit = to
one days stay) you will be taken to Pay Pal Secure e-payments website.
where you can pay either by your Pay Pal account or by credit /debit
card. no charge is made by Stepping Stone Bed & Breakfast for this
service when booked and paid for online, If you elect not to
pay your balance online via pay now in your confirmation email after
payment of deposit = to one nights stay, Then require to pay the
balance at the Stepping Stone we then require cash only payment credit
debit card are not accepted in house at the Stepping Stone.
Pay Pal has achieved the highest level of compliance under the Payment Card
Industry Data Security Standard (PCI). Pay Pal adhere to the most stringent levels
of fraud screening, ensuring that your details remain secure throughout the
transaction process.
Deposit may be made by bank transfer to
AIB Killorglin
account Stepping Stone B and B
Account number 08630067
Sort code 936340
IBAN: IEAIBK93634008630067
BIC/SWIFT: AIBKIE2D
Availability:
Availability of rooms at the rates shown online may be limited and/or restricted
to certain periods. Generally if the room is free on the dates selected online then
this is normally so, Unless we have received a prior telephone booking (bookings
are time recorded) you will
receive a confirmation as soon as your deposit is accepted at Stepping Stone Bed
and Breakfast.
During major sporting events, social events, conferences and exhibitions,minimum stay rules will apply, the
same rates may not be available.
Single Guests:
Individual guests are charged the standard per person rate and single supplement
rate, as shown online, individual guests may book a double or twin room and pay
a single occupancy. only
one room per night is available for single occupancy.
Children:
Children must be under parental supervision at all times. Children under the age
of 5 can stay and eat free, when sharing a room with 2 paying adults on the same
meal basis. Children from the ages of 5 to 12 will be charged at 50% per child
per night (this covers the cost of bed & breakfast. All other meals will be
charged for as taken half portions available on request), when sharing a room with 2 paying adults where a suitable
room is available. Availability of suitable rooms is limited and portable beds
may need to be used where such accommodation is sought. The Stepping Stone will
determine whether a room is suitable for the purpose of this offer. Children
staying in their own room will be charged at the full rate. single occupancy
rates will apply when only one child occupies a room.
Pets
The Kerry Way has a no dogs allowed off Lead policy, ask first a €7 charge will apply if allowed
Car Parking:
Car parking is free to our Guests.
Checking In and Out:
Arrival and Departure
Rooms are available from 14.00 hrs on the day of arrival. Rooms must be vacated
by 11am on the day of departure, unless otherwise sanctioned by the manager.
Please ask for details of the arrival and departure times when making your
booking.
Meal Arrangements:
Those rates which include breakfast offer
Cereal, Yoghurt, Fruit, Preserves Jam Marmalade and Honey, selection of
Breads, Toast, Fruit juice and a full traditional Irish breakfast with
tea or coffee. Those rates which include dinner offer a choice from
Cooky Monster's Cafe Evening menu, additional daily special dishes may
be offered. There is no refund for meals which are not taken by guests
and lunch cannot be taken in place of dinner. packed lunches are
available at additional cost € 7.50 (fruit, drink, choice of sandwich,
cereal bar & chocolate bar & savoury snack) Our Dinning room is
only available for guests when taking meals from our cafe menu or
evening menu.picnics are not allowed on our premises.
Booking Information:
Book on-line at www.steppingstonebandb.com The rates on our web site are only
available on-line with the required deposit (special offers paid in full) we do not accept telephone or fax reservations.
for cancellation plese use your confirmation email,by telephone booking number required (+353
(0)66 9760215) we are available to take your call 5 days per week from 9.00am to 17.30 pm Monday to Friday.
If you make a Reservation online you will be required to pay a deposit
equal to 1 one nights stay.(special offers require full payment) note we accept Credit/Debit card payments ONLY ONLINE via Pay Pal. you do not need a Pay Pal account to use Pay Pal . use the pay now link in your
reservation confirmation email if you do not have a Pay Pal account - select pay now scroll down looking above the
Visa/Master/Amex card logo (use your credit card) click "Continue" select your country
and follow the onscreen instructions
PLEASE NOTE
Please note we do not allow cooking in any of our rooms, The Stepping Stone is Not a Hostel. (there are hostels in Black valley and at Lyrannes Post office)Camping
we
require sites to be booked and paid for in advance of arrival through
our booking form.All outstanding payments must
be settled before the commencement of your stay. maximum number 8 persons We do not supply or rent
out any camping equipment you must bring your own.
2 pitches 4 Tents. larger groups catered for by special arrangement
toilet and shower facilities close at 10:30 pm each evening and re-open at
07:30am. Sites will be available from 2pm on day of arrival. Sites must
be vacated by 11am on day of departure. any unruly behaviour
will not be tolerated and you will be removed from campsite at the
discretion of the owner. no repayment of any monies paid in this event.
no refunds after bookings are made for camping sites. no children 15
years or younger allowed on the site without parental supervision. We
operate a leave no trace policy on our campsite all rubbish must be
bagged and handed in at the main house, your site must be left clean no
litter on departure. there is one fire pit on the whole site this is
where we allow a small fire to be made. cooking by stove must be off
the ground or at the fire pit.
Cafe closes at 17.30.
Deposits and Pre-Payments:
A deposit or a pre payment will be required at the time of booking, in
accordance with the provisions applying to the product and rate selected by you.
In any event, you are required to guarantee your booking with a deposit payment
= to 1 one night stay ( any balance due) must be made in cash upon
departure. if you require to pay the full amount by credit/debit card you may do
so by following the pay now link in your confirmation email link, please scroll
down your full confirmation email to view the pay now link. credit/debit
card facilities are not available at the Stepping Stone. In the event of
cancellation payment/refund will be in accordance with our cancellation terms.
See "Cancellations and Amendments" below for details. All camping
deposits are non refundable no show no refund.
Travel Insurance
We advise all travellers to protect themselves with a suitable
holiday insurance policy,that covers yourself, equipment and luggage.
the insurance should also cover you for costs that are non-returnable
if you have to cancel your trip due to unforseen circumstances.
Balance of Monies Outstanding:
Prior to your departure from the Stepping Stone B&B you will be required to settle your bill.
On arrival you will be asked to produce your
reference number. Stepping Stone Bed and Breakfast accept online only all major credit
cards, including MasterCard, Visa and American Express online only.
via Pay Pal pay now link we do not accept credit cards in house
Alternatively, payment can be made by cash we do not accept any travellers cheques or personal cheques
All Camping sites must be fully paid for in advance
Taxi's and Luggage transfers You may at the time of booking, by selecting from our book online now page select add extras of having your luggage transferred from Stepping Stone Bed and Breakfast to your next stopover all persons or luggage is carried either by our contractor or taxi payment may be made with your reservation or to the driver. however it is advisable to pre-book and pre-pay this service as there may be some delay in getting a taxi to our remote location and there may be additional charges. we do not collect luggage from any other location. if you require luggage transfer from your preceding accommodation you must make arrangements with the accommodation provider.
Suggested Routes Suggested routes off the beaten track are that. they are not way marked routes, any of the suggested routes are taken at your own judgement and risk. if you are setting off from the Stepping Stone please leave word of your intended route and your expected time of completion. if you are not returning to the Stepping Stone, Please at the end of your hike telephone to say you have arrived safely at your destination. route maps are only available for download one week prior to your arrival please state departure point ie Glenbeigh, Lord brandons cottage.
Cancellations and Amendments:
All cancellations must be made in accordance with our cancellation terms.
Most of the rates [except special offers] featured on the Stepping Stone Website may be
cancelled without charge 14 days prior to the scheduled day of your arrival.
However, cancellation terms may vary according to the type of rate, which you
have booked. ie; Camping deposits are non refundable. Where a cancellation is not made in accordance with our applicable
cancellation terms, we reserve the right to charge you for the first night's
accommodation. A cancellation number must be obtained to ensure that such
charges will not be levied.
Whilst every effort is made to fulfil any particular requests which you may have
in relation to your stay with us, we cannot unfortunately guarantee that we will
be able to meet any particular requests which you may make and our failure in
this regard will not constitute a breach of contract.
In the unlikely event that we have to change or cancel your reservation, we
reserve the right to do so. However, you have the right to:
* accept the changed arrangements as notified; or
* make alternative arrangements with Stepping Stone Bed and Breakfast; or
* cancel your reservation and receive a full refund of any monies which you have
paid to Stepping Stone Bed and Breakfast in respect of your reservation (please
note that we shall not be liable for any sums which you have paid to any other
persons in connection with your reservation).
any cancellation or damage how so ever caused by our suppliers
guides and taxis is solely their responsibility
For the avoidance of doubt, we shall have no further liability to you for any
changes to or the cancellation of any online booking.
Complaints or Comments:
Any complaint or comment regarding a stay at The Stepping Stone should be made
in the first instance to the manager at the time of your stay so that it can be
resolved at the time.
Problems which cannot be resolved there and then should be notified in writing
to Customer Services,
Stepping Stone B&B Maghanlawaun, Bridia Valley, Glencar, Kerry, Ireland
General Information:
Although every effort has been made to ensure the accuracy of the information
contained online, we cannot accept responsibility for any errors or omissions,
and reserve the right to vary, amend, supplement or cancel any of the
information or offers featured online at any time.
Stepping Stone bed and Breakfast shall not be responsible for any loss or damage
which you may suffer arising out of events beyond its control or the control of
its suppliers (including, without limitation, fire, failure of water, electrical, gas
or other power supplies, strikes, industrial action, terrorist activity,
technical problems with transport, and bad weather), nor for any curtailment,
cancellation or change to any accommodation, activity or itinerary or any other
consequences which arise as a result of such events. please take out suitable
curtailment insurance.
For the avoidance of doubt, nothing in these terms and conditions shall operate
to attempt to exclude or limit the Company's liability for the death or personal
injury of any person caused by the negligence of the Company or its employees,
servants or agents or to attempt to exclude or limit the Company's liability in
any manner which would be unlawful.
These terms and conditions shall be subject to the laws of Ireland